Last Updated: 10-12-2025
This Privacy Policy explains how Murshad Transport Services (“we”, “our”, “us”) collects, uses, and protects your information when you visit our website [murshadtransportservices.com] and use our services such as transport bookings, inquiry forms, and WhatsApp communication.
By using our website, you agree to the practices described in this Policy.
1. INFORMATION WE COLLECT
We collect information in the following ways:
1.1 Information Provided by You
When you submit a booking form, contact form, or send a WhatsApp message, we may collect:
Full Name
Phone Number
Email Address (if provided)
Pickup Location
Drop-off Location
Booking Date & Time
Number of Passengers
Special Instructions / Message
Any other information you voluntarily provide
1.2 Automatically Collected Information
When you browse our website, some information may be automatically collected, such as:
IP Address
Browser type
Device information
Pages visited
Time spent on our website
This information helps us improve website performance and user experience.
1.3 Cookies
We may use cookies for:
Basic website functionality
Improving user experience
Website analytics (Google Analytics, if enabled)
You may disable cookies at any time from your browser settings.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process transport bookings
Respond to your inquiries
Confirm bookings through phone, email, or WhatsApp
Improve our website and services
Maintain internal customer records
Enhance overall customer experience
We do not sell or rent your information to any third party.
3. SHARING YOUR INFORMATION
We only share your information in the following situations:
✔ Service Providers
Such as:
Email services
Hosting providers
Website analytics tools
These services help us operate our website securely and efficiently.
✔ Legal Requirements
We may disclose your information if required by:
Law
Legal process
Court order
Government authority
We never share your personal information for marketing without your permission.
4. DATA PROTECTION & SECURITY
We take reasonable measures to protect your information, including:
Secure hosting (SSL encryption)
Limited access to customer data
Not collecting unnecessary information
However, no method of transmission over the internet is 100% secure. While we protect your data, we cannot guarantee absolute security.
5. YOUR RIGHTS
You have the right to:
Request a copy of your personal data
Ask us to correct inaccurate information
Ask us to delete your personal information
Withdraw your consent at any time
To exercise any of these rights, contact us at:
E-mail: murshadtransportservices31@gmail.com
Phone: +966 55 802 4927
6. DATA RETENTION
We retain your information only as long as necessary for:
Completing your booking
Customer support
Legal or administrative purposes
After this period, your data is securely deleted.
7. LINKS TO EXTERNAL WEBSITES
Our website may contain external links such as:
Google Maps
WhatsApp
Social Media
We are not responsible for the privacy practices of external websites.
8. CHILDREN’S PRIVACY
Our website is not intended for individuals under 13 years of age.
We do not knowingly collect information from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will be updated accordingly.
10. CONTACT US
If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
Murshad Transport Services
Email: murshadtransportservices31@gmail.com
Phone/WhatsApp: +966 55 802 4927